FAQs: We’re Here to Help!

By November 9, 2017Tips

The new Back Office launch has been successful. We’re grateful to have so many of you actively logging in, checking things out, and asking questions.

With that said, many of the questions revolve around defining what exactly every line item under “Your Metrics” means. We’re here to clear things up. We have definitions!

 

  • Personal Points – Points that I earned when I complete an action (this is the current month’s number and will reset monthly).
  • Free Member Points – Points that all the free members that I personally signed up earned when they complete an action (this is the current month’s number and will reset monthly). Not applicable at this time.
  • Active Points – The sum of Personal Points and Free Member Points. I need to be at 1,000 in order for my Active Status (Commission Status) to be active.
  • Group Points –  The sum of all the Active Points below me in my TBS based on the tiers I’m qualified. For example, if I’ve personally enrolled 6 people, then my Group points will be the sum of all Active points for the 6 tiers below me in the TBS. This is important for Rank Advancement as you need these volumes to move up/down in Ranks. See Comp plan.
  • Active Personal Free Members – The count of all the Free Members that I personally enrolled in the Current month that are active. This will reset monthly. Not applicable at this time.
  • Active Personal Premium Members – The count of all the Premium Members that I personally enrolled in the current month that are active. This will reset monthly.
  • Personally Enrolled Free Members – The lifetime count of all the Free Members that I personally enrolled. This will not reset every month. Not applicable at this time.
  • Personally Sponsored Premium Members – The lifetime count of all Premium Members that I personally enrolled. This will not reset every month.
  • Total New Premium Members – The count of all new premium members that I personally enrolled in the current month, regardless if they are active.

We hope that helps. Keep those questions coming!